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SLNG

Healthcare

The execution layer for healthcare voice agents

HIPAA compliant. Patient audio stays in-region, enforced at the routing layer. Keep your orchestrator, keep your models.

The execution layer for healthcare voice agents

Built to run with your stack

Agent accelerator

Not every turn needs your LLM

Fewer model calls per conversation.

Simple turns

Confirmations, greetings, consent speech, hold responses handled locally.

Complex turns

Reasoning, decision-making, ambiguous input go to your model as normal.

The result

Fewer LLM calls. Lower cost. Same output quality.

Not every turn needs your LLM

Healthcare voice agents running on SLNG

Patient voice data stays in-region. HIPAA compliant by architecture.

Front-desk and scheduling

Appointment booking, rescheduling, eligibility checks, after-hours coverage, waitlist management. Voice agents that read and write to EHR and scheduling systems.

Revenue cycle

Eligibility verification, prior auth follow-up, claims status, denial outreach, patient billing reminders. Structured payer calls with outputs that write directly to RCM platforms.

Patient intake and triage

Symptom capture, pre-visit intake, nurse escalation, telehealth pre-screening, behavioral health intake. Structured clinical data for EHR entry before a clinician is involved.

Medical transcription

Clinical dictation, SOAP note generation, real-time scribing, specialty terminology handling, structured data extraction for billing and analytics. In-region processing.

Continuous optimization

The more calls you run, the less they cost

STT model selection · Inference tier routing · TTS path optimization · Regional execution

53%

Less model costs

39%

Less turn latency

16%

Better call outcomes

<2ms

Routing overhead

Adaptive Execution layer

Keep your pipeline. Add the execution layer

The perfect execution path for every turn.

LLM routing

Per-turn model selection and cost optimization.

PII redaction

Personally identifiable data stripped before it leaves the hub.

TTS smart caching

Repeated TTS responses served from cache. Provider never gets called.

Keep your pipeline. Add the execution layer

Compliance and security

In-region compute

Select your region per request

11 sovereign hubs. No redeployment, no config changes.

-H "X-Region: eu-west-1"

One header controls where your audio and model calls are processed.

Select your region per request

Pricing

Under 1¢ per agent minute

US$ 0.0099 full stack. Or choose your components.

STT

US$ 0.0033 / agent minute · All models included · Or BYOK and pay your provider directly

Execution layer

US$ 0.0033 / agent minute · LLM routing · Smart caching · PII redaction · Analytics

TTS

US$ 0.0033 / agent minute · All models included · Or BYOK and pay your provider directly

Is SLNG HIPAA compliant?

Yes. SLNG is HIPAA compliant with BAA available. ISO 27001 certified. SOC 2 Type II in audit. Details at trust.slng.ai.

Does SLNG work with my agent platform?

If it has a custom LLM field or accepts an OpenAI-compatible endpoint, yes. ElevenLabs, Deepgram, Vapi, Vocode, Bolna, Voiceflow confirmed.

How does latency improve?

Simple turns skip the LLM round-trip entirely. 39% less turn latency on average.

Is SLNG data-compliant?

SLNG is ISO 27001 and SOC 2 Type II certified. HIPAA compliant. GDPR compliant. PII redaction built in.

Does my voice AI data stay in-region?

Yes. Audio processed in a region stays in that region. Every call is logged with region, provider, model, and timestamp. You swap your base URL to the region of your choice.

How do I select a region?

One header: X-Region: ap-south-1. Add it to any API call. Same endpoint, same models, different physical location. No DNS changes, no separate deployments.

What does "per agent minute" mean?

Agent minute is the length of the call, not the amount of audio processed. A 3-minute call is 3 agent minutes regardless of how much silence or overlap it contains.

How do I integrate SLNG with my voice AI stack?

Swap your STT, LLM, and TTS endpoints to SLNG. No changes to your orchestrator, your models, or your agent logic. Works with LiveKit, Pipecat, Cognigy, or any custom stack.

Define. Govern. Execute.

SLNG

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