200–300 ms less latency per turn
under 2 ms routing overhead
15 sovereign regions
30+ models+, one API
Built to run with your stack
Define
Your agent lives in someone else's config
Prompts in one platform. Tools in another. Change frameworks and you rebuild it.
UNMUTE// is an open standard for describing a voice agent as code. Prompts, tools, models, language and regions in one file.
Execute
Every turn costs the same as the hardest one
"Yes." "Can you hold?" "Thanks, that's everything." Each of those costs the same as a question that actually needs thinking about. Then there's distance. Most model providers run in the US. If your caller is in Mumbai, their voice crosses an ocean and comes back before they hear a word.
Hear it right the first time
Real calls have background noise, people talking over each other, and more than one language in the same sentence. We clean the signal before your transcription model ever sees it.
Noise cancellation · Voice activity detection · Language detection · Speaker separation
Govern
Enforced before the call. Provable after it.
SLNG checks your rules before anything goes live. If your settings and your region don't agree, the deploy stops and tells you which rule failed. Nothing runs until it's fixed. Every call that does run is recorded against those same rules, so when someone asks where a call went and what touched it, the answer already exists.
Before it ships
Regions, providers and regulatory rules verified at deploy. A setup that breaks a rule never reaches production.
While it runs
Personal data is held back where it isn't needed. Staying compliant stops being something a developer has to remember.
After it's done
Every call logged with its region, provider and model. Audit trails with no personal data in them.
