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Healthcare

The execution layer for healthcare voice agents

HIPAA compliant. Patient audio stays in-region, enforced at the routing layer. Keep your orchestrator, keep your models.

The execution layer for healthcare voice agents

Built to run with your stack

Agent accelerator

Not every turn needs your LLM

Fewer model calls per conversation.

Simple turns

Confirmations, greetings, consent speech, hold responses handled locally.

Complex turns

Reasoning, decision-making, ambiguous input go to your model as normal.

The result

Fewer LLM calls. Lower cost. Same output quality.

Not every turn needs your LLM

Healthcare voice agents running on SLNG

Patient voice data stays in-region. HIPAA compliant by architecture.

Front-desk and scheduling

Appointment booking, rescheduling, eligibility checks, after-hours coverage, waitlist management. Voice agents that read and write to EHR and scheduling systems.

Revenue cycle

Eligibility verification, prior auth follow-up, claims status, denial outreach, patient billing reminders. Structured payer calls with outputs that write directly to RCM platforms.

Patient intake and triage

Symptom capture, pre-visit intake, nurse escalation, telehealth pre-screening, behavioral health intake. Structured clinical data for EHR entry before a clinician is involved.

Medical transcription

Clinical dictation, SOAP note generation, real-time scribing, specialty terminology handling, structured data extraction for billing and analytics. In-region processing.

Continuous optimization

The more calls you run, the less they cost

STT model selection · Inference tier routing · TTS path optimization · Regional execution

53%

Less model costs

39%

Less turn latency

16%

Better call outcomes

<2ms

Routing overhead

Adaptive Execution layer

Keep your pipeline. Add the execution layer

The perfect execution path for every turn.

LLM routing

Per-turn model selection and cost optimization.

PII redaction

Personally identifiable data stripped before it leaves the hub.

TTS smart caching

Repeated TTS responses served from cache. Provider never gets called.

Keep your pipeline. Add the execution layer

Compliance and security

ISO 27001:2022

ISO 27001:2022

SOC 2 Type II

SOC 2 Type II

In-region compute

Select your region per request

11 sovereign hubs. No redeployment, no config changes.

-H "X-Region: eu-west-1"

One header controls where your audio and model calls are processed.

Select your region per request

Full-stack agent execution

30+ STT and TTS models, routing and caching underneath.

Deepgram Nova 3

Deepgram Nova 3

STT

Optimized for live applications, delivering low-latency transcription that enables responsive voice agents, captions, and interactive systems.

Soniox STT AI

Soniox STT AI

STT

A universal speech AI that lets you transcribe and translate speech in 60+ languages — from recorded files (async) or live audio streams (real-time).

Reson8 Resonant 1

Reson8 Resonant 1

STT

Adapts to domain-specific vocabulary in real time using text-only context, no fine-tuning or audio data required. Purpose-built for European languages with models optimized for streaming and voice agents.

Rime Arcana 3

Rime Arcana 3

TTS

Provides industry leading latency, enabling natural back-and-forth interactions without awkward pauses.

Cartesia Sonic 3

Cartesia Sonic 3

TTS

Takes text input and streams back ultra-realistic speech in response. Can also clone voices, with full control over pronunciation and accent.

Murf AI Falcon

Murf AI Falcon

TTS

Optimized for real-time use cases where responsiveness is critical. Ensures conversations feel seamless, natural, and instant.

Soniox TTS RT

Soniox TTS RT

TTS

Engineered to handle the edge cases that break most production speech systems. Delivers high-fidelity speech across 60+ languages with hallucination-free guarantee.

Deepgram Aura 2

Deepgram Aura 2

TTS

Real-time text-to-speech model built for conversational AI. It generates natural, human-like speech with low latency. Low latency, multiple voice options. Streaming.

Pricing

Under 1¢ per agent minute

US$ 0.0099 full stack. Or choose your components.

STT

US$ 0.0033 / agent minute · All models included · Or BYOK and pay your provider directly

Execution layer

US$ 0.0033 / agent minute · LLM routing · Smart caching · PII redaction · Analytics

TTS

US$ 0.0033 / agent minute · All models included · Or BYOK and pay your provider directly

Is SLNG HIPAA compliant?

Yes. SLNG is HIPAA compliant with BAA available. ISO 27001 certified. SOC 2 Type II in audit. Details at trust.slng.ai.

Does SLNG work with my agent platform?

If it has a custom LLM field or accepts an OpenAI-compatible endpoint, yes. ElevenLabs, Deepgram, Vapi, Vocode, Bolna, Voiceflow confirmed.

How does latency improve?

Simple turns skip the LLM round-trip entirely. 39% less turn latency on average.

Is my data safe?

PII redaction built in. ISO 27001 certified. HIPAA compliant. GDPR compliant. SOC 2 Type II in audit.

Does my voice AI data stay in-region?

Yes. Audio processed in a region stays in that region. Data residency is enforced at the routing layer, not promised in documentation. Every call is logged with region, provider, model, and timestamp. SLNG is ISO 27001 certified, HIPAA compliant, and GDPR compliant.

How do I select a region?

One header: X-Region: ap-south-1. Add it to any API call. Same endpoint, same models, different physical location. No DNS changes, no separate deployments.

What does "per agent minute" mean?

Agent minute is the length of the call, not the amount of audio processed. A 3-minute call is 3 agent minutes regardless of how much silence or overlap it contains. SLNG bills per agent minute. Model providers typically bill per audio minute. SLNG simplifies this.

How do I integrate SLNG with my voice AI stack?

Swap your STT, LLM, and TTS endpoints to SLNG. Add one header (X-Region) to select your region. No changes to your orchestrator, your models, or your agent logic. Works with LiveKit, Pipecat, Cognigy, or any custom stack.

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