Voice Infrastructure for Healthcare
HIPAA-aligned voice agents and transcription for patient access and revenue operations. Low latency, regional control, production-ready.
Handle appointment booking, rescheduling, eligibility checks, and after-hours calls with always-on voice agents.
Automate eligibility verification, prior authorizations, denial follow-ups, and patient billing outreach.
Capture symptoms, structure intake data, and route patients appropriately with real-time transcription and agent logic.
Convert clinical dictation into structured, EHR-ready notes with HIPAA-aligned, regional processing.
AI Clinic Receptionist
Automate front-desk operations with always-on voice agents that manage scheduling, eligibility checks, and call routing across clinics and telehealth providers.
Appointment Booking
Check availability in real time, confirm slots, and write appointments directly into EHR or scheduling systems.
Rescheduling & Cancellations
Modify or cancel existing bookings while updating calendars and triggering confirmations automatically.
Insurance Eligibility Checks
Capture patient details and validate coverage before visits to reduce front-desk workload.
After-Hours Call Handling
Answer calls outside operating hours, capture intent, and route urgent cases appropriately.
Waitlist Management
Offer earlier appointment slots when availability opens and update scheduling systems instantly.
Revenue Cycle Automation
Reduce administrative burden across eligibility, authorizations, billing, and payer follow-ups with structured voice workflows.
Eligibility Verification Calls
Contact payers to confirm patient coverage and update RCM systems with structured outputs.
Prior Authorization Follow-Up
Automate status checks on pending authorizations and route responses to billing teams.
Claims Status Checks
Call payers to retrieve claim updates and sync results to revenue cycle platforms.
Denial Follow-Up Outreach
Identify denied claims, trigger follow-up calls, and capture structured denial reasons.
Patient Billing Reminders
Launch outbound payment reminder calls and log outcomes directly in billing systems.
Patient Intake & Triage
Capture structured clinical information through real-time voice interactions to streamline intake and route patients appropriately.
Symptom Capture
Collect patient-reported symptoms and structure data for clinician review.
Pre-Visit Intake
Gather demographic and medical history details before appointments and push to EHR systems.
Nurse Routing & Escalation
Assess urgency and escalate calls to clinical staff when risk thresholds are met.
Telehealth Pre-Screening
Verify identity, reason for visit, and readiness before virtual consultations.
Behavioral Health Intake
Conduct structured screening conversations and document responses securely.
Medical Transcription
Convert clinical audio into structured, EHR-ready documentation using HIPAA-aligned regional processing.
Clinical Dictation Transcription
Transcribe physician dictation into structured notes with specialty-specific terminology.
SOAP Note Generation
Convert raw audio into formatted SOAP documentation for direct EHR entry.
Real-Time Scribe Pipelines
Provide live transcription during consultations with structured output.
Specialty-Specific Terminology Handling
Support cardiology, oncology, orthopedics, and other domain vocabularies with tuned models.
Structured Data Extraction
Extract diagnoses, medications, and procedures for downstream billing and analytics systems.
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