Voice Infrastructure for Financial Services
Real-time voice agents and transcription built for regulated financial operations. Regional execution, auditability, production reliability.
Automate outbound recovery, payment plan negotiation, and compliant call handling with real-time voice agents and structured transcription.
Reduce DSO with automated invoice reminders, dispute handling, and ERP-triggered outreach integrated into finance systems.
Streamline FNOL intake, claim status calls, and document follow-ups with compliant, auditable voice workflows.
Support loan intake, KYC capture, fraud alerts, and account servicing with low-latency regional voice infrastructure.
debt-collection
Debt Collection
Automate compliant recovery operations with real-time voice agents that handle outreach, negotiation, and structured follow-up. Built for regulated collections environments with regional execution and full auditability.
Early-Stage Delinquency Outreach
Automatically contact customers as accounts become overdue. Deliver reminders, capture intent, and update CRM systems in real time.
Payment Plan Negotiation
Enable structured repayment conversations. Capture proposed terms, confirm agreements, and push updates directly to collections systems.
Promise-to-Pay Follow-Up
Track and follow up on missed commitments. Trigger outbound calls based on ERP or CRM events and log all outcomes automatically.
Late-Stage Recovery Automation
Handle high-volume recovery campaigns with multilingual voice agents, escalation logic, and compliant call recording.
Compliance Monitoring & Call Transcription
Transcribe and analyze calls for regulatory adherence, dispute handling, and internal QA with exportable audit logs.
order-to-cash
Order to Cash
Reduce DSO and automate accounts receivable outreach using voice-driven workflows integrated with ERP and finance systems.
Invoice Reminder Automation
Trigger outbound calls when invoices approach or pass due dates. Capture payment intent and sync outcomes to ERP systems.
Dispute Capture & Routing
Identify billing disputes during calls, structure the issue, and route directly to finance teams for resolution.
Payment Confirmation Calls
Confirm payment processing, settlement status, or remittance details with structured logging.
Credit Control Outreach
Automate credit limit notifications and account status updates while maintaining full audit trails.
ERP-Triggered Collections
Launch voice workflows directly from SAP, NetSuite, or Oracle based on account rules and aging logic.
Insurance Claims
Streamline claims intake and servicing with compliant voice automation across FNOL, status checks, and document follow-ups.
First Notice of Loss (FNOL) Intake
Capture structured claim data via voice, validate policy details, and route to claims systems instantly.
Claim Status Automation
Allow policyholders to check claim progress without agent intervention.
Document Collection Follow-Up
Proactively contact claimants to gather missing documentation and confirm receipt.
Policy Verification
Authenticate callers and verify coverage details in real time.
Fraud Signal Detection
Transcribe and analyze claims calls for keyword patterns and anomaly indicators.
Banking & Lending Operations
Support core banking and lending workflows with secure, low-latency voice agents integrated into internal systems.
Loan Application Intake
Capture borrower information, structure responses, and push data into underwriting systems.
KYC & Identity Capture
Collect and transcribe identity details with structured outputs for compliance processing.
Fraud & Card Alerts
Automate outbound fraud notification calls and capture confirmation responses.
Mortgage Servicing Automation
Handle payment status checks, escrow questions, and account updates via voice agents.
Account Servicing
Provide automated balance checks, transaction summaries, and account updates with system-level integration.
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